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Website Privacy Policy and Disclaimer

This website privacy policy describes how Insurgo Media Services Limited protects and makes use of the information you give us when you use the website.

This policy is updated from time to time. The latest version is published on this page. We recommend that you check this page regularly to keep up-to-date. This privacy policy was updated on 27th September 2016.

Introduction

Some data will be collected automatically by the website and other data will only be collected if you voluntarily submit it, for example, when completing the contact form.

We may collect some or all of the following data:

  • Information you give us when completing contact forms or sending emails
  • Your IP address, and details of which version of web browser you used
  • Demographic information
  • Website usage data including location and device information
  • Other information related to enquiries

How we use this data

Collecting this data helps us understand what you are looking for from the company, enabling us to deliver improved products and services.

Specifically, we may use data:

  • To improve security
  • For our own internal records
  • To improve the products and services we provide
  • To contact you in response to a specific enquiry
  • To customise the website for you
  • To send you promotional emails about products, services, offers and other things we think might be relevant to you
  • To call you about products, services, offers and other things we think might be relevant to you
  • To display interest based advertising on unaffiliated sites
  • To contact you via email, telephone or mail for market research reasons.

We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties. Data will only be shared and used within the bounds of the law.

We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Data provided by users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the data for the purposes for which it was originally collected.

Keeping your data secure

We store your data on our secure servers in the UK and Europe. It may also be stored outside of Europe, where it could be viewed by our staff or select suppliers. By using our website, you agree to this.

Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your information. Any information you transmit is at your own risk.

We have processes, procedures and security features in place to try and keep your information secure once we receive it.

We only keep your data for as long as we need to in order to use it as outlined in this policy and/or for as long as we have your permission to keep it.

We may pass on your personal information if we have a legal obligation to do so. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of us.

You have the legal right to ask for a copy of any of your personal data held by us (where such data is held) on payment of a small fee. Please contact us for more details using the information below.

Links from our site

Our website may contain links to other websites.

Please note we have no control of websites outside the insurgomedia.com domain. If you provide data to a website which we link, we are not responsible for its protection and privacy. Always be wary when submitting data to websites. Read the site’s privacy policies fully.

Cookies and how we use them

Like other website we use cookies. Cookies are small data files transferred onto devices. It enables our website to identify your device as you view different pages on our website.

Cookies allow websites and applications to store your preference in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

We may use cookies to:

  • Improve security and efficiency
  • Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the website structure, design, content and functions
  • Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content
  • Store information about your preferences. The website can then present you with information you will find more relevant and interesting
  • To recognise when you return to our website. We may show your relevant content, or provide functionality you used previously.
  • To display targeted advertising on unaffiliated sites

Cookies do not provide us with access to your device or any information about you, other than that which you choose to share with us.

Analytics Tools

Our Site uses analytics services provided by Google Analytics and Hotjar. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to better understand how people use Our Site. This, in turn, enables us to improve Our Site and the products and services offered through it.

You can learn more about Google Privacy by visiting https://www.google.com/intl/en/policies/privacy/.

You can find out more about Hotjar Privacy by visiting https://www.hotjar.com/privacy.

How Do We Use Cookies in Emails?

In addition to using cookies on Our Site, we use cookies and similar technologies in some of the emails we send to you. Just like the cookies on Our Site, these are used to help us understand your use of Our Site and to keep improving it.

Emails from Us may contain links. Each one of those links will contain a unique tag which enables us to track which links are being used and by whom. This information can then be used to improve and tailor our emails in the future.

Controlling Cookies

Most browsers allow you to choose whether to accept cookies or not. If you do not want our website to store cookies on your device you should set your web browser to refuse cookies. However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

You can choose to delete Cookies at any time however you may lose any information that enables you to access Our Site more quickly and efficiently.

To learn more about cookies and how they are used, visit http://www.allaboutcookies.org/.

To opt out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

To learn more about how to opt out of being tracked by Hotjar across all websites visit https://www.hotjar.com/opt-out.

Website Disclaimer

Links to other sites may be included on Our Site. Unless expressly stated, these sites are not under our control. We neither assume nor accept responsibility or liability for the content of third party sites. The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them.

To the fullest extent permissible by law, We accept no liability to any user for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.

The Content on Our Site does not constitute advice on which you should rely. It is provided for general information purposes only. Professional or specialist advice should always be sought before taking any action.

We make no representation, warranty, or guarantee (whether express or implied) that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure.

We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up-to-date. We do not, however, make any representations, warranties or guarantees (whether express or implied) that the Content is complete, accurate, or up-to-date.

We exercise all reasonable skill and care to ensure that Our Site is free from viruses and other malware. We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content from it) or any other site referred to on Our Site.

Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@insurgomedia.com, by telephone on +44 1495 372000, or by post at Unit 11 Roseheyworth Business Park, Abertillery, Gwent, NP13 1SP, United Kingdom.


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